Reviews ( 61 )
Reviews ( 61 )
Exceptional query and installation service by staff and installer, who was extremely competent and pleasant. Any email questions answered knowledgeably, promptly every time. Extremely pleased with service.
04 Dec 2024
From the moment I called for information about monitoring an empty house, I knew that Evan and CMS were the right choice. Evan explained everything to me and answered all the questions I had. The installation was seamless and fast, and the rates are very reasonable. We are extremely happy and I wouldn't hesitate to recommend Canadian Monitoring Services! Thank you Evan!
02 Dec 2024
19 Nov 2024
Great service, reasonably priced, we highly recommend them. Evan is the absolute best.
17 Nov 2024
Well Evan just finished up our job and left…I’ll miss him😂. He and Randy are the best going above and beyond to make sure we understood how things work excellent work ethics, respect for our home and ourselves, as well as reasonable pricing. Thanks so much!!!
03 Sep 2024
We have been dealing with this company in the last year and it has been the best decision we could have made. The process of installation of the system went so smoothly and organized, and the service thereafter is outstanding. They even stopped by just to check if everything was going well. We would highly recommend this company.
30 Jul 2024
Helpful staff who didn't try and sell my stuff I don't need. Even though I have a cheap version, I felt just as important to them.
17 Jul 2024
Very helpful in updating my very old security system. Randy and Evan provided detailed and clear information and saved me a lot of money in the process. Monitored locally unlike the “other” guys. Highly recommend to everyone looking for great value and fantastic customer service in choosing a home security system.
07 Jun 2024
Excellent customer service and very professional. Evan and Randy were both friendly and helpful in updating my very old system and saved me a lot of money. Monitored locally unlike the “other” guys. Highly recommended to everyone.
07 Jun 2024
I recently switched from ADT to CMS. Randy and Evan are super to deal with. The overall experience was easy. I had problems with the landlines and they both went above and beyond to make sure all was corrected. I might add that they stayed well after normal working hours. I wouldn't hesitate to recommend CMS to others. Thank you both for providing wonderful customer service.
28 Apr 2024
I recently switched to CMS from ADT. The monthly savings will be amazing. Recently I had a problem with the landlines. Evan came to my rescue. The problem was complex he asked for assistance from Randy. Both men came and worked for a couple of hours (well after their regular working hours) until the phones were once again working. They went above and beyond to make sure all was correct with the security system and that all my phone lines were working. I asked Evan if CMS was an employee run company. He replied very casually saying no, my brother and I own the company. He also informed me that customer service is what they base their company on. They have many technicians however they like to take calls themselves. This way when a service request comes in, they can put a face to a name. Providing quick reliable service and a monthly cost at reasonable price seems paramount to CMS. The way I was treated and the service I received I certainly wouldn't hesitate to recommend CMS to others.
28 Apr 2024
CMS has been there for us every step of the way, ensuring our business is protected. Whenever there's been an issue we've been able to have it resolved within 24 hours. Couldn't ask for better service.
05 Apr 2024
Good people, great service
15 Mar 2024
Super fast service guys!
15 Mar 2024
I’ve been with CMS for approximately 5 years now. Evan and Randy are great to deal with, great prices. Easy to talk to. I would highly recommend them. Thanks guys it’s been a pleasure working with you.
14 Mar 2024
I've been with Canadian Monitoring Service for five years now and I'm happy with their service. Phone calls are answered promptly with friendly service. Monitoring has been trouble free and they are flexible about maintenance and upgrades. The cost is competitive.
01 Mar 2024
I would not trust anyone else with the security of my business. over 2 years of service and one location move and they are still my go to. Top notch people and Top notch company
01 Mar 2024
I recently switched to CMS when Contact Security sold to Telus. The switch was so easy and the service was top notch. I would highly recommend this company.
29 Feb 2024
We (Heroes for Sale) have used CMS for the last 6 years.. they always give us great service and support when needed. We highly recommend!!!
27 Feb 2024
Arrived on time and professionally installed. Solved all the issues and explained the details on how to use the app. Great job!
12 Jan 2025