Reviews ( 65 )
Reviews ( 65 )
I would not trust anyone else with the security of my business. over 2 years of service and one location move and they are still my go to. Top notch people and Top notch company
01 Mar 2024
I recently switched to CMS when Contact Security sold to Telus. The switch was so easy and the service was top notch. I would highly recommend this company.
29 Feb 2024
We (Heroes for Sale) have used CMS for the last 6 years.. they always give us great service and support when needed. We highly recommend!!!
27 Feb 2024
Amazing service from this company. Efficient, excellent and friendly in-person customer service, respectful and available; and the security system has worked very well for us. Highly recommend!
27 Feb 2024
We have this service over 2 years, and I'm very happy with that. When I had an issue with my system the technician (Evan) came in same day and fix the problem. Really great customer service.
24 Feb 2024
Honest, upfront, quality workmanship and products. At a very attractive price . We are very happy with our new system. The mobile app is a game changer, very handy. Chris and Megan
09 Feb 2024
Great service, great advice, and quick courteous installation. Highly recommend!
12 May 2023
My wife and I switched our existing ADT system to CMS Security when Telus bought ADT. We had a great experience, both with the sales person on the phone, and with the technician that came to our house. We were able to use everything from our existing system that Telus was trying to upsell us a new system for, and even saved money on our monitoring bill. I wouldn’t hesitate to recommend Canadian Monitoring Services to anyone looking for a new system or to switch monitoring companies for an existing system. Thanks for making the switch so easy. Cheers.
17 Mar 2023
My wife and I switched our existing ADT system to CMS Security when Telus bought ADT. We had a great experience, both with the sales person on the phone, and with the technician that came to our house. We were able to use everything from our existing system that Telus was trying to upsell us a new system for, and even saved money on our monitoring bill. I wouldn’t hesitate to recommend Canadian Monitoring Services to anyone looking for a new system or to switch monitoring companies for an existing system. Thanks for making the switch so easy. Cheers.
17 Mar 2023
Best alarm security system and very good pricing with very good customer service. Highly recommend to all.
27 Feb 2023
Used local company in Langley, but late response, terrible service. Very happy & comfortable after change to cms.
12 Feb 2023
Have used 7 years. Best price & very friendly service.
12 Feb 2023
Just recently started with CMS. I Needed service on my alarm and also wanted monitoring. Talked to Randy at CMS very knowledgeable and personable. Explained my issues with my alarm. He sent Terry out to repair system, " top notch guy". FIxed my alarm system issues quickly and set up monitoring from CMS. Best decision I made concerning alarm companies.
19 Jul 2022
They are very good at what they do and provide first rate follow up service
13 Nov 2021
I had Randy and Evan install a camera system for me recently and they went above and beyond. They really are the best in the business and I would highly recommend them to anyone.. I’m not very technology savvy but they walked me through the whole process and they continuously check in to see if I need further assistance. It’s hard to come by great customer service like this anymore but it’s greatly appreciated!!
19 Sep 2021
We had excellent service from this company. Evan and Randy were very patient, professional and very thorough with our complicated setup. They came back several times to ensure our satisfaction with the security system. We highly recommend their services.
09 Sep 2021
To put it simply, I wouldn't trust any other company with the safety and security of our home. Extraordinary customer service as they truly go above and beyond. Feels like they care about our home security rather than just caring about the sale. There was zero pressure when we got our initial quote, unlike some other companies, and they really listened to cater our system to our particular needs. We've been with them for several years now and they've always responded immediately if we needed anything, no matter how small. Their prices are extremely competitive, you aren't locked into any contract, and their personalized service is top-notch. We've had multiple other companies try to solicit our business unsuccessfully. I really can't say enough good things about this company and their staff. Thank you for not only keeping our home safe, but also restoring our sense of security and giving us peace of mind!
18 Jun 2021
Excellent work, great attitude and A+ for the efficiency.
07 Jan 2021
Evan at CMS is excellent. Customer service is top notch!
11 Dec 2020
I've been with Canadian Monitoring Service for five years now and I'm happy with their service. Phone calls are answered promptly with friendly service. Monitoring has been trouble free and they are flexible about maintenance and upgrades. The cost is competitive.
01 Mar 2024